How can we help?
Find answers via SOLmate Help centre
How to activate and use your card
Activate your SOLmate Card using the activation code printed on the packaging, and manage your card PIN through the app.
How to activate your SOLmate Card
Once you have received your card, go to Card in the app and enter the activation code printed on the packaging.
Where do I find or change my card PIN?
Your first card PIN is printed inside the card packaging. You can change your card PIN in the app under Card Settings.